The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Eleanor Coultish <eleanor.coultish AT york.ac.uk>]

Hi,

When using either the geteduroam app or Ruckus Cloudpath to configure a Samsung Galaxy Note 20 the device is unable to connect to eduroam when the certificate is set to be validated. The particular Android build on this phone (11 with Feb security patch) still has the option for 'do not validate certificate' and it will connect to eduroam when it's set to this but obviously we'd prefer it to be validated. We've had a handful of these over the last few weeks, all Samsungs and mostly different flavours of the Note. I know it's not particular to the cat tool but I just wondered if anyone else has come across this issue and if there is a workaround?

One thing with the app though is that we have a restricted ssid that allows access to the Playstore to enable users to download the geteduroam app. When running the app though we get an error message to say we need a network connection to load the list of institutions. Is there something else we need to whitelist so that the app will work properly?

Thanks,

Eleanor Coultish
Network Operations Manager

IT Services
Information Services
University of York
Heslington, York YO10 5DD
+44 (0)1904 328467

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