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- From: Tomasz Wolniewicz <twoln AT umk.pl>
- To: Patrick Burgess <patrick.burgess AT nutbourne.com>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
- Subject: Re: [[cat-users]] Unable to install CAT Tool
- Date: Mon, 30 Dec 2019 08:56:49 +0100
Hi,
could you please provide some more details?
Which version of Windows are you installing on?
Do you get the same result on more than one machine?
Your profile does not seem to be visible from the download listing, can you profide the direct link please?
You can run the installer from the cmd window with the -DEBUG option. Best set -DEBUG=4 . You will then see the log, and the commands that the installers is performing. In particular you should see the netsh command that is running to install the profile. In debug mode, the profiles are not deleted from the temporary directory, so you can repeat the steps manually, you can also take a look ad the profile itself.
If I get the pointer to your installer, I can try to replicate the problem on my machine.
Yours
Tomasz Wolniewicz
Hi Support
We are trying to get the CAT tool working on the system and every time we get the following error:
We have tried running as admin but cannot find any log files to tell us what is going on. How do we work out what the issue is?
Regards
Patrick Burgess
Technical Director
Nutbourne Ltd
OMM
House, 16-22 Abbey Trading Point
Canning Road
Stratford, London E15 3NW
United Kingdom
Tel: +44 (0)203 137 7273
Mob:
+44
(0)773 901 7667
Email: patrick.burgess AT nutbourne.com
Internet: www.nutbourne.com
Or use the following link: https://lists.geant.org/sympa/sigrequest/cat-users
-- Tomasz Wolniewicz twoln AT umk.pl http://www.home.umk.pl/~twoln Uczelniane Centrum Informatyczne Information&Communication Technology Centre Uniwersytet Mikolaja Kopernika Nicolaus Copernicus University, pl. Rapackiego 1, Torun pl. Rapackiego 1, Torun, Poland tel: +48-56-611-2750 tel kom.: +48-693-032-576
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- [[cat-users]] Unable to install CAT Tool, Patrick Burgess, 12/20/2019
- Re: [[cat-users]] Unable to install CAT Tool, Tomasz Wolniewicz, 12/30/2019
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