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[David Manjon <david.manjon AT udl.cat>]

Hi,

We have the same problem at University of Lleida.

Wrong geo-location and incorrect results in manual search (sometimes ok, sometimes wrong)

Regards,

El 18/10/19 a les 16:44, Thorsten Fritsch ha escrit:

Hi,

 

our Android users at the University are rightly complaining that the automatic search for the correct

university profile in most of the cases doesn’t work properly.

 

This must be a client issue (wrong geo-location) – perhaps the location of the mobile service provider.

 

But even the workaround of the manual search for the “university ” often doesn’t help.

When we manually search for “Basel” the University of Lucerne will be displayed with the wrong logo (that of the Uni Basel)

but of course the Certificates of the University Lucerne.

 

 

We have recorded the issue for you in a short Camtasia video you can find on SWITCH drive: https://drive.switch.ch/index.php/s/2Y4CHO0mTNmFLEj

Is this a known issue ? How do you guys handle this issue ?

 

Thanks for your help and best regards,

Thorsten

 

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David Manjón Porta

Universitat de Lleida

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