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[[cat-users]] Problem with Eduroam CAT at Weizmann Institute of Science


Chronological Thread 
  • From: Naor Elkayam <naor.elkayam AT weizmann.ac.il>
  • To: cat-users AT lists.geant.org
  • Cc: Oron Yaniv <oron.yaniv AT weizmann.ac.il>
  • Subject: [[cat-users]] Problem with Eduroam CAT at Weizmann Institute of Science
  • Date: Sun, 17 Feb 2019 15:49:04 +0200

Hi,

We are having problems with users trying to connect to Eduroam after installing the profile via CAT.

We can see that altho the user enter his credentials in the installer, out RADIUS logs shows that all users are trying to connect with the same username: “eduroam.weizmann.ac.il” and obviously fails to authenticate.

Please fix it as soon as you can because we have dozens of users abroad and the manual standard method is impractical to do by phone or emails.

Waiting to hear back from you.

Regards,


Naor Elkayam
Head of Network and Operations Section
IT Infrastructure Branch at Information Systems Division
Weizmann Institute of Science




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