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[[cat-users]] FW: [eduroam-support] Checking in on your eduroam service


Chronological Thread 
  • From: "Hurt,Trenton W." <trent.hurt AT louisville.edu>
  • To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: [[cat-users]] FW: [eduroam-support] Checking in on your eduroam service
  • Date: Sat, 16 Feb 2019 02:27:27 +0000
  • Accept-language: en-US



-----Original Message-----
From: Hurt,Trenton W.
Sent: Thursday, January 31, 2019 1:33 PM
To: 'Chad Bauer' <support AT anyroam.net>
Subject: RE: [eduroam-support] Checking in on your eduroam service

Who can help me with getting the cat tool setup for our institutions config?

I tried to access but the page error once I logged on. This is the page I
used and I clicked on University of Louisville. I get login but then it goes
to page with this error


If you report this error, please also report this tracking number which makes
it possible to locate your session in the logs available to the system
administrator:
e636fb1e64


-----Original Message-----
From: Chad Bauer <support AT anyroam.net>
Sent: Wednesday, January 30, 2019 5:04 PM
To: Hurt,Trenton W. <trent.hurt AT louisville.edu>
Subject: Re: [eduroam-support] Checking in on your eduroam service

Hello Trent,

That is great news! I have updated your status to Testing. Once you deploy
the 'eduroam' SSID and/or consider yourselves in production let us know and
we will change it to Active.

Chad Bauer

eduroam-US Team Member
PGP Key ID 0xE3A0EA82

On 1/30/2019 4:57 PM, Hurt,Trenton W. wrote:
> I've got things setup and I've done some initial testing.  What are
> the next steps I need to complete?
>
> Get Outlook for iOS <https://aka.ms/o0ukef>
> ----------------------------------------------------------------------
> --
> *From:* eduroam-support AT internet2.edu
> *Sent:* Wednesday, January 30, 2019 4:22 PM
> *To:* Hurt,Trenton W.
> *Subject:* Re: [eduroam-support] Checking in on your eduroam service
>  
> Hi Trent,
>
> Our technical support team can assist you with next steps in getting
> your eduroam instance up and running. They can be reached
> atsupport AT anyroam.net <mailto:support AT anyroam.net>. Let us know if
> there's anything further we can do to assist!
>
>
>> On January 28, 2019, 12:51 PM ESTtrent.hurt AT louisville.edu
>> <mailto:trent.hurt AT louisville.edu> wrote:
>>
>> I think I've gotten things all setup and I've tested on campus and
>> using the realm tool on the admin console site.  What are the nexts
>> steps I need to take?  I will expand on campus testing to few more
>> buildings this week
>>
>> Get Outlook for iOS
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__aka.ms_o0ukef&d
>> =DwMFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=HbrAqwEeR6FX4
>> ER8kG6Niwbv2NqszUNLqREBeY7TqmQ&m=ZGSEXlLgDab3-kh_BpoSCEQgKD_tn0oMCQy-
>> mDhiZfg&s=C4rmubWSrU_zr0h18hqjvyH_LwtDxsUXP57uz6y16IA&e=>
>>  
>> ---------------------------------------------------------------------
>> ---
>> *From:*eduroam-support AT internet2.edu
>> <mailto:eduroam-support AT internet2.edu>
>> *Sent:* Tuesday, January 8, 2019 4:14 PM
>> *To:* Hurt,Trenton W.
>> *Subject:* Re: [eduroam-support] Re: Checking in on your eduroam
>> service
>>  
>> Hello Trenton,
>>
>> The following guide might be of some use to you:
>>
>> https://services.geant.net/sites/cbp/Knowledge_Base/Wireless/Document
>> s/cbp-79_guide_to_configuring_eduroam_using_the_aruba_wireless_contro
>> ller_and_clearpass.pdf
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__services.geant.
>> net_sites_cbp_Knowledge-5FBase_Wireless_Documents_cbp-2D79-5Fguide-5F
>> to-5Fconfiguring-5Feduroam-5Fusing-5Fthe-5Faruba-5Fwireless-5Fcontrol
>> ler-5Fand-5Fclearpass.pdf&d=DwMFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-
>> x4O_KuapPgY&r=HbrAqwEeR6FX4ER8kG6Niwbv2NqszUNLqREBeY7TqmQ&m=u57N2Ub3c
>> jAYrw1JLqOpkrJ03AzROts1dJddXZLshyc&s=jmEI2PLZ_LPzEWIl_J4F4uMAXzopIEIM
>> eZ3K_qkCw4s&e=>
>>
>> If you have additional questions you can contact our technical
>> operations team atsupport AT anyroam.net <mailto:support AT anyroam.net>.
>> If there's anything further we can do to assist please don't hesitate
>> to reach out.
>>
>> Thank you
>>
>>> On January 8, 2019, 3:25 PM EST trent.hurt AT louisville.edu
>>> <mailto:trent.hurt AT louisville.edu> wrote:
>>>
>>> Just getting clearpass setup.  Do you all have any guides for
>>> setting up config on clearpass side?
>>>
>>> Get Outlook for iOS
>>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__aka.ms_o0ukef&;
>>> d=DwMFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=HbrAqwEeR6F
>>> X4ER8kG6Niwbv2NqszUNLqREBeY7TqmQ&m=u57N2Ub3cjAYrw1JLqOpkrJ03AzROts1d
>>> JddXZLshyc&s=oqdNvi8NOAVDqMNi3BtSF9WJOMrsvBQiYf-3h-QLi4Y&e=>
>>>  
>>> --------------------------------------------------------------------
>>> ---- *From:*eduroam-support AT internet2.edu
>>> <mailto:eduroam-support AT internet2.edu>
>>> *Sent:* Tuesday, January 8, 2019 1:50 PM
>>> *Subject:* Checking in on your eduroam service
>>>  
>>> Hello,
>>>
>>> It's come to our attention that your institution has signed an
>>> agreement for eduroam but does not appear to be using the service.
>>> Although as Internet2 members you are not being invoiced for eduroam
>>> we wanted to know if there was anything our technical operations
>>> team could do to assist with your service. If you have any questions
>>> please do not hesitate to reach out to us.
>>>
>>> Thank you!




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