The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Tomasz Wolniewicz <address@concealed>]

A quick guess - the profile 2342 in the Hungarian language uses double
quotes somewhere. Please take a look at the IdP and profile properties
and see if this may be true.

Tomasz


W dniu 04.02.2019 o 11:28, JÁKÓ András pisze:
>  Hi there,
>
> Since Saturday (2nd Feb.) we are facing CAT installer download problems.
> (One of our users, Dávid Félegyházi reported it, so this might began
> earlier.)
>
> A few tries showed that the problem exists when all the following are
> true:
>
> 1. https://cat.eduroam.org/ is displayed in Hungarian (using Chrome on
>    an Android phone set to Hungarian, or using a Hungarian language
>    Firefox/Explorer on Hungarian or English Windows 7/8.x/10)
>
> 2. The CAT installer is for Windows or for Apple.
>
> 3. The profile is https://cat.eduroam.org/?idp=168&profile=2342
>
> If we change any of the above, then download works.
>
> In the problematic cases the gray background line "Your download will
> start shortly. In case of problems with the automatic download please
> use this direct link." does not appear in the middle of the page, and
> shortly an error message is displayed in a pop-up window: "Probléma
> lépett fel. A telepítő csomagot nem lehetett elkészíteni. A rendszer
> adminisztrátorait értesítettük. A hibát a lehető leggyorsabban
> igyekszünk elhárítani." (Which means something like "A problem occured.
> The installer could not be created. The system administrators have been
> notified. We try to fix this as soon as possible.")
>
> Please let me know if I should try anything to fix this, or if I can
> gather any more helpful information.
>
> Regards,
> András
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-- 
Tomasz Wolniewicz    
          address@concealed        http://www.home.umk.pl/~twoln

Uczelniane Centrum Informatyczne   Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika     Nicolaus Copernicus University,
pl. Rapackiego 1, Torun               pl. Rapackiego 1, Torun, Poland
tel: +48-56-611-2750                            tel kom.: +48-693-032-576

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