The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <stefan.winter AT restena.lu>]

Hello,

> first, as I don't just want to ask for help, I want to thank you all for
> the useful information on this list. But one the other hand I have a
> problem with the CAT Android app.
> 
> Currently only our servicedesk uses CAT, but most Android users manually
> configure their devices with our documentation. We set up a new CAT2
> profile with the new certificate and want to publish it with the CAT app
> asap to our users to avoid manual settings.
> 
> After starting the eduroam CAT Android app (current version 1.1.44) it
> will search and list the nearby configs which includes the "Universität
> Leipzig". I can tap it (will be highlighted), but there is no further
> response.
> I won't be forwarded to the cat.eduroam.org website and therefor can't
> select the profile. I tried it on several devices (e.g. Samsung S8
> "stock" Android 8, Samsung S3 Linage 7.1.2).

When you select an institution, there is no such thing as a forward to a
website.

The app should instead fetch the list of profiles directly in the app,
and you can then tap on the profile you want.

We currently have a new app in beta and plan to release it out of beta
latest next week Friday. I believe there might be a fix in there for a
problem we saw earlier.

You can workaround this yourself possibly: the problem was when an
institution had multiple profiles *but it did not have a IdP logo
configured*.

So, you could add a logo to your institution and see if that solves the
problem.

> As for a test:
> I can tap on "Hochschule fuer Technik, Wirtschaft und Kultur Leipzig"
> and will be forwarded to cat.eduroam.de. Well, that's the old version,
> but at least it's something :)
> It also works with "Ludwig-Maximilans-Universität München (LMU)", so
> it's not about the German umlauts. But for booth universities it seems
> like they aren't using CAT2 (.org), at least they are forwarding to
> cat.eduroam.de.

Exactly, they are all configured as institutions with *one* profile. And
that point, for the bug I have in mind it doesn't matter if they have a
logo or not (and they don't).

> Our cat.eduroam.de interface is still active, even all the profiles have
> the forward link to cat.eduroam.org. Also removing a forward link
> doesn't change the effect.
> I'm also pretty sure that it worked before working with cat.eduroam.org.
> 
> Did I missed something?

Please try the logo and let us know how that works.

Greetings,

Stefan Winter

-- 
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

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