The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Ian Teasdale <ian.teasdale AT it.ox.ac.uk>]

Hi Jon

 

I can get in without any issues (and administer our CAT tool), however Katherine also needs to be administer our CAT tool. I’ve been advised that I should see an ‘Add user’ button under the Administrator Management tab, but as you can see when I log in it’s blank

 

 

Regards

Ian

 

Ian Teasdale Deputy Director, Customer Services & Head of Business Relationship Management IT Services | University of Oxford Dartington House, University Offices, Wellington Square, Oxford OX1 2JD T: 01865 616256 M: 07515 190632 F: 01865 273246 www.it.ox.ac.uk

 

 

From: Jon Agland [mailto:Jon.Agland AT jisc.ac.uk]
Sent: 09 April 2018 12:23
To: cat-users AT lists.geant.org; Katherine Craddock <katherine.craddock AT it.ox.ac.uk>
Cc: Ian Teasdale <ian.teasdale AT it.ox.ac.uk>
Subject: Re: [[cat-users]] Becoming a institution administrator for eduroam CAT

 

Hello Katherine,

 

(copied in Ian)

 

Ian, you should be able to go to

 

https://cat.eduroam.org/

 

Click "eduroam:admin manage your IdP".  you then need to authenticate using whichever method he used previously

 

a) that might eduGAIN aka via UK federation, so the University of Oxford IdP ("WebAuth" or "University of Oxford Single Sign-On system." as is described on it's login page)

 

b) If you don’t see the profile you were expecting e.g. for "University of Oxford" then it might be a different authentication method has been used, such as Social Media - Google, Linkedin etc.. 

 

If you can't work that out, then it might be that you have lost access to the account entirely?  In which case reply to your Jisc ticket and the eduroam UK should be able to trigger a new invite for Ian.

 

I hope this helps!

 

Cheers,

Jon

Jon Agland

Principal UK federation technical support specialist

Jisc

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On Mon, 2018-04-09 at 10:51 +0000, Katherine Craddock wrote:

I wish to becoming an institution administrator for eduroam CAT for the University of Oxford. My colleague, Ian Teasdale, who already is an administrator, has been trying to instigate this but so far no luck. I’m unclear on what I need to do in order to get edit access to our CAT settings

Any help much appreciated,

Katherine Craddock

 

Katherine Craddock Service Desk Support Team Manager IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN   T: 01865 283297 F: 01865 273275

 

 

 

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