The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <stefan.winter AT restena.lu>]

Hello,

this seems to be a more general problem than just with CAT. I see a
number of references to this on the net, all sharing the advice: you
need to remove the network and any configuration profiles relating to
it, and start the profile import from scratch.

First-page hits about "iOS 11 eduroam":

https://discussions.apple.com/thread/8073649?start=0&tstart=0

http://help.unc.edu/help/urgent-information-regarding-eduroam-onboarding-with-ios-11/

https://bulletins.it.ubc.ca/archives/30945

Two of these links are sourced from info of two different commercial
competitors to CAT. It's reassuring that we're doing things as good as
anyone else; nothing particular about CAT here.

I realise that the paragraph above doesn't help take the helpdesk load
off of you. Sorry about that - I'm afraid you'll have to throw your
blame in the general direction of Cupertino... :-(

Greetings,

Stefan Winter

Am 12.10.2017 um 15:58 schrieb Sylvie Petitgand:
> We have the same problem. for the moment without solution.
> 
> *www.chimie-paristech.fr <http://www.chimie-paristech.fr>*
> *Hotline : http://sos.chimie-paristech.fr<http://sos.chimie-paristech.fr>*
> *Wiki DSI : https://wiki.chimie-paristech.fr*
> 
> ------------------------------------------------------------------------
> *De: *"Angel, Judy" 
> <admyet4 AT herts.ac.uk>
> *À: 
> *cat-users AT lists.geant.org
> *Envoyé: *Jeudi 12 Octobre 2017 15:54:27
> *Objet: *RE: [[cat-users]] Eduroam iOS 11
> 
> We still see a significant no of iOS 11 devices that either have issues
> connecting to eduroam or connect but  frequently drop the connection.
> 
> Do other sites experience the same issue? Are they any suggested fixes?
> 
> Thanks
> Judy Angel
> University of Hertfordshire  
> 
> -----Original Message-----
> From: Pol Sanz 
> [mailto:polsanz93 AT gmail.com]
> Sent: 20 September 2017 11:35
> To: 
> cat-users AT lists.geant.org
> Subject: [[cat-users]] Eduroam iOS 11
> 
> Dear Mr./Mrs.
> I have recently update my iPad to iOS 11 and since then I can no longer
> connect to the network “eduroam” as I usually did. I supose it is a
> software problem. I would be grateful to recieve any kind of information
> to solve this problem.
> 
> Thank you in advance.
> 
> Pol Sanz
> 
> 
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-- 
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

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