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["Kumar, Ranjeet" <Ranjeet.Kumar AT courtauld.ac.uk>]

Hi Jon,

 

Thanks for looking into this.

 

I have asked our library staff to create an openAthens account for us and they have done so, however, we login to CAT IDP management page, there is nothing listed - its like we have lost all the config we had there.

 

 

 

 

Do we need to recreate everything from scratch again? How can we get the config we had on our IDP page?

 

Thanks for your help.

 

 

The Courtauld Institute of Art, Somerset House, Strand, London, WC2R 0RN
www.courtauld.ac.uk

Now open at The Courtauld Gallery: Reading Drawings
21 January – 4 June 2017

-----Original Message-----
From: Jon Agland [mailto:Jon.Agland AT jisc.ac.uk]
Sent: 31 January 2017 10:22
To: Kumar, Ranjeet; cat-users AT lists.geant.org
Subject: Re: [[cat-users]] New Account Request

 

Hello Ranjeet.

 

I've spotted your message on the list and thought it maybe useful for me to dip in here... 

 

I believe the process for regaining access to eduroam CAT is for you to contact the eduroam UK support team (mail to service AT ja.net) and then will provide you with a new invite to the eduroam CAT page for your institution.

 

That invite then needs to be linked to an account with a particular Identity Provider, as you describe you were using Google, which I think the CAT team have been having issues with and it appears you want to use your Courtauld Institute of Art - OpenAthens IdP registered in edugain (via the UK federation [I'm a member of that team])

 

I can see that the OpenAthens IdP is almost certainly a managed directory rather than tied into any other local authentication system, and so usually we find that requests are made to the Library team at your institution for accounts to be created (usually for the purposes of access to digital resources by students/staff).  If your not sure who that is, then you could contact Eduserv who managed this IdP on behalf of your organisation - athenshelp AT eduserv.org.uk

 

I hope this helps!

 

Cheers,

 

Jon

 

On Mon, 2017-01-30 at 15:20 +0000, Kumar, Ranjeet wrote:

> Hi Admin,

>  

> We (Courtauld Institute of Art) currently use google to sign in to

> CAT user portal, as you are aware, google has changed its

> authentication as so we need to create a new account on openAthens so

> that we can log in to CAT user portal.

>  

> Can I please request a new account on OpenAthens for Courtauld

> Institute of Art?

>  

> Please do let me know if you need any more information from our end

> to fulfil this request.

>  

> Thanks.

> The Courtauld Institute of Art, Somerset House, Strand, London, WC2R

> 0RN 

> www.courtauld.ac.uk 

>

> Now open at The Courtauld Gallery: Reading Drawings

> 21 January – 4 June 2017

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Jon Agland

UK federation technical support specialist

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The Courtauld Institute of Art is a company limited by guarantee (registered in England and Wales, number 04464432) and an exempt charity. SCT Enterprises Limited is a limited company (registered in England and Wales, number 3137515). Their registered offices are at Somerset House, Strand, London WC2R 0RN. The sale of items related to The Courtauld Gallery and its collections is managed by SCT Enterprises Limited, a wholly owned subsidiary of The Courtauld Institute of Art.

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