The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Jon Agland <Jon.Agland AT jisc.ac.uk>]

Hi James,

 

Apologies, I won’t have access to that info, you are best to raise your request with the eduroam(UK)support team at this point via - https://www.jisc.ac.uk/eduroam#tab-4-2  or mail service AT ja.net

 

Cheers,

 

Jon

 

 

 

Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: One Castlepark, Tower Hill, Bristol, BS2 0JA. T 0203 697 5800.

 

Jisc Services Limited is a wholly owned Jisc subsidiary and a company limited by guarantee which is registered in England under company number 2881024, VAT number GB 197 0632 86. The registered office is: One Castle Park, Tower Hill, Bristol BS2 0JA. T 0203 697 5800.

 

From: James Mallery [mailto:J.Mallery AT canterburycollege.ac.uk]
Sent: 07 September 2016 15:38
To: Jon Agland <Jon.Agland AT jisc.ac.uk>
Cc: cat-users AT lists.geant.org
Subject: Re: Access to create profile

 

Hi again

 

I do not have the button on our sites main configuration page - all I'm seeing is the following message:   

 

The eduroam UK administrator for this organisation has already requested an invite (please be patient, it is currently a manual process)  

 

Could you let me know when this request was made?  If it is a legacy request then we will need to start this process again as the previous technicians looking after this system have left the organisation.  

 

Thanks 

 

James

 

---

-----Original Message-----

From: Jon Agland <Jon.Agland AT jisc.ac.uk>

To: James Mallery <J.Mallery AT canterburycollege.ac.uk>

Cc: cat-users AT lists.geant.org <cat-users AT lists.geant.org>

Subject: RE: Access to create profile

Date: Wed, 7 Sep 2016 13:53:29 +0000

 

Hello James,

 

You need to request an invite via the eduroam UK support page- https://support.eduroam.uk

 

You may find this page useful - https://community.jisc.ac.uk/library/janet-services-documentation/eduroam-cat-configuration-assistance-tool

 

Cheers,

 

Jon

 

Jon Agland
Subject specialist (network technologies and infrastructure)

T 02038198207
M 07443984222

Skype jon_agland

Twitter @jon_agland
One Castlepark, Tower Hill, Bristol, BS2 0JA

jisc.ac.uk

 

 

Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: One Castlepark, Tower Hill, Bristol, BS2 0JA. T 0203 697 5800.

 

Jisc Services Limited is a wholly owned Jisc subsidiary and a company limited by guarantee which is registered in England under company number 2881024, VAT number GB 197 0632 86. The registered office is: One Castle Park, Tower Hill, Bristol BS2 0JA. T 0203 697 5800.

 

From: James Mallery [mailto:J.Mallery AT canterburycollege.ac.uk]
Sent: 06 September 2016 14:22
To: cat-users AT lists.geant.org
Subject: [[cat-users]] Access to create profile

 

Hello

 

I'm looking to create a profile and eduroam installer for our institution (Canterbury College) but I don't seem to have the right access on the administrator page - I also do not seem to be registered to an institution.

 

The college I work for is Canterbury College, New Dover Road, Canterbury, Kent, UK.  We have been part of the eduroam network for approximately 5 years.

 

Could you please advise on the steps required to gain the right level of access please?

 

Regards

 

James 

 

---

James Mallery
Senior IT Infrastructure Engineer
Canterbury College

j.mallery AT canterburycollege.ac.uk

 

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