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Re: [[cat-users]] Login issues

From: Daniele Albrizio <albrizio AT units.it>
To: Nadia Lindgren Høeg Wagner <nadl AT phmetropol.dk>, "'cat-users AT lists.geant.org'" <cat-users AT lists.geant.org>
Subject: Re: [[cat-users]] Login issues
Date: Mon, 20 Jun 2016 09:39:44 +0200
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Some radius/nas combinations do not correctly use '*' character in passwords. do they use this? Try to let them temporarily change password to inly letters and numers to verify. (do not ask for password) or verify yourself changing the password of an account in your possession.

On 17/06/2016 12:26, Nadia Lindgren Høeg Wagner wrote:

2 of our users. One student with an iPhone 4s and one employee with a Nokia Lumia windows phone. Both first time users can’t get validated. It continuously asks for password and we know theirs is not faulty passwords. Any ideas what we can do?

Med venlig hilsen

Nadia Lindgren Høeg Wagner

It-supporter

Koncernadministration

Professionshøjskolen Metropol

nadl AT phmetropol.dk

Hermodsgade 8, 2. sal

2200 København N

Direkte 72487699

Tlf. 72 48 75 00

phmetropol.dk

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-- 
   Daniele ALBRIZIO - albrizio AT univ.trieste.it
           Tel. +39-040.558.3319
    UNIVERSITY OF TRIESTE - Network Services
       Unita' di Staff Reti di Ateneo
  via Alfonso Valerio, 12 I-34127 Trieste, Italy

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[[cat-users]] Login issues, Nadia Lindgren Høeg Wagner, 06/17/2016
- Re: [[cat-users]] Login issues, Daniele Albrizio, 06/20/2016
- Re: [[cat-users]] Login issues, Ole Frendved Hansen, 06/20/2016