The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Tomasz Wolniewicz <twoln AT umk.pl>]

Hi,

    This is a first report that the installation should fail for non-admin users, but then you say that it also fails for admin ones. I have just tested an installer on both Window 7 and Windows 10 for a "normal" user without admin privileges. The certificate is installed in user's cert store.

I have also tried the installer for Cardiff Metropolitan University - this seems to work fine as well.

You could try to run the installer with -DEBUG=4 option and see if the log file will contain any useful information. You could also check if you can run commands listed in the log "by hand".

Perhaps there is some other security stuff on these machines that is blocking the certificate installation.

Cheers

Tomasz

W dniu 2016-06-02 o 11:36, Kinsey, Paul pisze:

Hi,

 

We have started to use the Eduroam CAT tool to connect our staff and students to Eduroam thus moving away from XpressConnect.  What we have noticed is that to use the tool and to be able to install the certificates you have to be logged on as the local administrator of the device (Windows 7, 10 etc) otherwise the installer fails.  Even if you are in the Administrators group, it still fails with the Cert-0 error… local administrator is fine however.

 

So have you seen this problem before and would you know of a resolution?  Cardiff Met owned equipment that we give to staff – staff are not Administrators but power user so asking them to connect using CAT fails?

 

Any ideas? Or can you confirm that you must have a local admin account to install – not just be part of Administrators?

 

Ta

 

PS I don’t have screen shots at this present time but can get them.

 

Paul Kinsey

IT Advisor Team Manager

IT Support Services

Cardiff Metropolitan University.

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-- 
Tomasz Wolniewicz    
          twoln AT umk.pl        http://www.home.umk.pl/~twoln

Uczelniane Centrum Informatyczne   Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika     Nicolaus Copernicus University,
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