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Re: [[cat-users]] cat.eduroam.org down?


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  • From: Tomasz Wolniewicz <twoln AT umk.pl>
  • To: cat-users AT lists.geant.org
  • Subject: Re: [[cat-users]] cat.eduroam.org down?
  • Date: Thu, 28 Jan 2016 12:37:07 +0100

Unfortunately the cause of the failure is worse then I expected.
It was the database overload failure but caused not by the DB itself but
by the hung token signing.
This was causing delays, which in turn was overloading the database
connections.

I have now introduced timeouts which will cause signing attempts to fail
and report an error to the user, but with only one hardware token we
have no fall-back at the moment.

Still this is better then a hung database, as the installers generated
in the past are cached and will be served.
Tomasz



W dniu 2016-01-28 o 12:24, Louis Twomey pisze:
> Thanks Tomasz. Downloading a Win8/8.1 installer is not working for me
> though. Downloading a Win10 installer works.
>
> It was failing silently on the Win8/8.1 installer earlier too.
>
> Regards,
> Louis.
>
> On 28/01/2016 11:07, Tomasz Wolniewicz wrote:
>> back online
>> Tomasz
>>
>>
>> W dniu 2016-01-28 o 11:58, Louis Twomey pisze:
>>> Hi,
>>> We had some issues downloading Windows installers from cat.eduroam.org
>>> this morning - it worked one moment, the next moment it reported an
>>> error. Currently the website appears to be down so presumably there is a
>>> wider problem impacting the service right now.
>>>
>>> I imagine the issue is being worked on and I don't wish to distract from
>>> that, but if someone could provide even a rough estimate of when the
>>> service might be expected to be available again it would be very useful
>>> to us so that we can advise our clients.
>>>
>>> Thanks,
>>> Louis Twomey

--
Tomasz Wolniewicz

twoln AT umk.pl
http://www.home.umk.pl/~twoln

Uczelniane Centrum Informatyczne Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika Nicolaus Copernicus University,
pl. Rapackiego 1, Torun pl. Rapackiego 1, Torun, Poland
tel: +48-56-611-2750 fax: +48-56-622-1850 tel kom.: +48-693-032-576




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