The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <stefan.winter AT restena.lu>]

Hello again,

and this is hopefully the last mail to those who don't have a clue why
they get it :-)

In the old mailing list system, some people sent mail to the list
without being subscribed. At that point, I whitelisted the sender
address so that future mail would go through. You may or may not recall
having sent a mail to the list max 2.5 years ago.

In our conversion process from mailman to sympa, it now seems like all
those whitelisted senders were converted into *subscribers* - and
started getting all list mail. One of those senders was most probably
also 
support AT renater.fr.

I can't find out who had which status now. You can either unsubscribe
yourself at the URL below ( https://lists.geant.org/sympa/info/cat-users
) - or wait for GEANT staff to sort out the problem. I don't know how
well this is going to work, so unsubscribing yourself is probably the
safest bet.

I apologise for any inconvenience caused.

Greetings,

Stefan Winter

On 16.11.2015 19:25, Stefan Winter wrote:
> Hello,
>
> just to let you know that we have hopefully fixed the problems you were
> experiencing in the last few days.
>
> For some reason, a trouble ticketing system of eduroam France was
> subscribed to the list, and the local helpdesk staff responded to list
> messages even though that was superfluous.
>
> In addition, many of the messages to the list were sent to the old
> address 
> cat-users AT geant.net
>  - but did not bounce as advertised, they
> were forwarded to the new address.
>
> * If you did not have a mail filter for the new list address, all that
> recent "spam" went to your inbox. *
>
> Also, mails which were sent to both addresses arrived twice, and
> provoked two of the helpdesk responses, effectively leading to four
> posts for just one.
>
> All in all, this was quite a mess.
>
> I have now removed the ticketing system from the subscriber list. This
> should significant reduce the noise.
>
> I have also been told that the bounce action for the old address will be
> put in place by tomorrow.
>
> This should get things back to normal. If you were considering to
> unsubscribe, it may be an idea to wait a few days and see if you are
> still unsatisfied.
>
> Of course, we'll let you go if you still want :-) - the subscription
> management URL is https://lists.geant.org/sympa/info/cat-users
>
> Greetings,
>
> Stefan Winter
>

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