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Re: [cat-users] Symantec Endpoint Protection Problems


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  • From: Stefan Winter <stefan.winter AT restena.lu>
  • To: Sean Holt <seanholt AT brandeis.edu>, cat-users AT geant.net
  • Subject: Re: [cat-users] Symantec Endpoint Protection Problems
  • Date: Wed, 21 Oct 2015 08:22:14 +0200
  • List-archive: <https://mail.geant.net/mailman/private/cat-users/>
  • List-id: "The mailing list for users of the eduroam Configuration Assistant Tool \(CAT\)" <cat-users.geant.net>
  • Openpgp: id=AD3091F3AB24E05F4F722C03C0DE6A358A39DC66; url=http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66

Hi,

> Is there a way we can fix the issues with SEP from a symantec
> administrative perspective? Originally we white-listed the exe, which
> seemed to work well for a few weeks, but now the installer is throwing
> the same error as before.

As much as I remember, our "offending" exe file for credential setting
was submitted to Symantec a long while ago, and is now included in their
whitelist. So you should not be hitting an issue here.

Is the scanner up-to-date on the machines in question?

If so, can you send a sample of the installer that is triggering the
error to me?

And, what was the exact error message again?

Greetings,

Stefan Winter

--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
6, rue Richard Coudenhove-Kalergi
L-1359 Luxembourg

Tel: +352 424409 1
Fax: +352 422473

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http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66

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  • Re: [cat-users] Symantec Endpoint Protection Problems, Stefan Winter, 10/21/2015

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