An open discussion list for topics related to the geteduroam service

["Johnson, Neil M" <neil-johnson AT uiowa.edu>]

I think I sent this to the developers list by mistake:

 

We are getting reports from users that they are receiving an error when they attempt to configure a device for eduroam using the geteduroam app.

 

The configuration is the for PEAP-MSCHAPv2 profile

 

I believe that Android users are getting the following message (waiting on our help desk to confirm its android):

 

"Cannot complete the request. Unable to resolve profile configuration. Please check your connection and try again."

 

When I try to connect using the geteduroam app on my iphone (17 Pro Max with iOS 26.5.1) I get this error:

 

“Failed to connect No valid client certificate in configuration”

 

Connecting to eduroam through the normal iOS wireless connection process is successful.

 

I have been experimenting with using the geteduroamapp and the letswifi portal server, but I have been using a separate profile for that. That is working.

I’ve checked the PEAP-MSCHAPv2 profile and don’t see anything wrong. However,  I’m sure it’s something missing on my end with the profile configuration.

 

The only other thing I can think of is that Sectigo ( who we use via the Internet2 Incommon Certificate Service) has been migrating to new Root CA and Signing Certificates.  Root CAs are supposed to be cross-signed to maintain compatibility, but we have had issues with cross-signed certificates in the past.

 

Any suggestions or assistance would be greatly appreciated.

 

Thanks!

-Neil

 

 

 

Neil Johnson
Network Architect, ITS Enterprise Infrastructure
2800 University Capitol Center, Iowa City, Iowa 52242
Office: 319-384-0938

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