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Re: geteduroam app not accepting username


Chronological Thread  
  • From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
  • To: Per Mejdal Rasmussen <pmr AT its.aau.dk>, "geteduroam AT lists.geant.org" <geteduroam AT lists.geant.org>
  • Subject: Re: geteduroam app not accepting username
  • Date: Tue, 26 Aug 2025 11:59:04 +0000
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Hi Per,

It's likely it's the trailing space (if that's what they added). Based on the
settings in the CAT profile (either of the two that I downloaded), that's the
only thing I can think of... :-/

Kind regards

Stefan Paetow
Federated Roaming Technical Specialist
eduroam(UK), Jisc

email/teams: stefan.paetow AT jisc.ac.uk
gpg: 0x3FCE5142

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On 26/08/2025, 09:09, "geteduroam-request AT lists.geant.org
<mailto:geteduroam-request AT lists.geant.org> on behalf of Per Mejdal
Rasmussen" <geteduroam-request AT lists.geant.org
<mailto:geteduroam-request AT lists.geant.org> on behalf of
geteduroam AT lists.geant.org <mailto:geteduroam AT lists.geant.org>> wrote:


Hi


I had a report from support that when using the geteduroam app on an
older Chromebook, the app would not accept "77777 AT net.aau.dk
<mailto:77777 AT net.aau.dk>" as a valid
user name. Because the username must end with "aau.dk".


I don't have any more info. So it might just be they added a trailing space.


Have you heard of any similar issues?


--
Per Mejdal Rasmussen
Senior Network administrator
Aalborg University








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