An open discussion list for topics related to the geteduroam service

[Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>]

This is more specific about geteduroam not supporting the older OS…

 

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

 

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

 

For eduroam support, please contact the eduroam team via help AT jisc.ac.uk and mark it for eduroam’s attention.

On Mondays and Fridays, I am not available between 12:00 and 15:00 London time (UTC in winter, UTC+0100 in summer).

 

Note: I don’t expect a reply outside of your working hours, since I work internationally with colleagues in different nationalities with different religions, customs, and holidays. Reply when it is convenient for you.

 

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From: <cat-users-request AT lists.geant.org> on behalf of João Luz <cat-users AT lists.geant.org>
Reply to: João Luz <sousaluz.joao AT gmail.com>
Date: Friday 10 January 2025 at 13:57
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: [[cat-users]] Problems connecting to eduroam

 

Hey there, is everything okay? My name is João, I'm from Brazil, and where I study they use your internet tool, I wonder if you guys can help me.

 

I recently bought an iOS 10.3.3 iPad tablet (4th generation) . It is pretty outdated, but it fits my current necessities. The problem is that in the first week it was working fine connecting to the college network, but they released a recent update where I can't connect without authentication through your new app, which unfortunately doesn't have support for such an outdated iOS.

 

It constantly appears that my password is wrong, I tried everything, the college support wasn't able to help me. I can connect through every other network, at my home, and even WPA2 networks with an online authentication, can you guys help me? 

 

Thanks in advance,

 

Bests,

 

João de Sousa Luz.

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