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Re: Issue Report - Beta Testing on Realme GT 2 Pro

Chronological Thread 
  • From: Stefan Paetow <Stefan.Paetow AT>
  • To: Pasquale Mandato <pasquale.mandato AT>, "geteduroam AT" <geteduroam AT>
  • Subject: Re: Issue Report - Beta Testing on Realme GT 2 Pro
  • Date: Mon, 8 Jan 2024 21:08:36 +0000
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Hi Pasquale,

Do you have the new v2.0.2 app available in Google Play? If so, can you retry
that and see whether you still have the same issue?

I'll test on one of my devices to see whether I have the same issue.

With kind regards

Stefan Paetow
Federated Roaming Technical Specialist
eduroam(UK), Jisc

email/teams: stefan.paetow AT
gpg: 0x3FCE5142

For eduroam support, please contact the eduroam team via help AT and
mark it for eduroam’s attention.
On Wednesdays and Fridays, I am not available between 12:00 and 15:00.

Jisc is a registered charity (number 1149740) and a company limited by
guarantee which is registered in England under Company No. 5747339, VAT No.
GB 197 0632 86. Jisc’s registered office is: 4 Portwall Lane, Bristol, BS1
6NB Tel: 020 3697 5800.

On 08/01/2024, 16:41, "Pasquale Mandato (via geteduroam Mailing List)"
<geteduroam-request AT
<mailto:geteduroam-request AT> on behalf of
geteduroam AT <mailto:geteduroam AT>> wrote:

Dear all,

I am a participant in the Android Beta Tester program. Currently, I am
using the Realme GT 2 Pro device with the installed version 2.0(516)
dated January 2, 2024, running on Android 14.

I am writing to report a couple of issues I have encountered:

I have two profiles with CAT, and the only difference between them is
that one has an additional SSID configured along with eduroam.
Upon selecting the profile with the additional SSID, the installation
process completes with the message "Wifi configured." However no network
is saved. When attempting to authenticate to eduroam through Wireless
settings, Android prompts me to set up the configuration manually again.
Notably, in the previous version (I don't know if previous update of
Android or GetEduroam), the issue with the profile containing the
additional SSID existed as well. However, it was possible to install the
profile with the single SSID.

Now selecting the profile without the additional SSID causes the profile
installation to crash. The error message indicates that the Settings
application continues to stop. Again, the eduroam network is not configured.

If needed, I can provide a screen recording to demonstrate the issues
more effectively.

Best regards,

Pasquale Mandato
GARR - The Italian Academic and Research Network
Via dei Tizii, 6/b - 00185 Roma, Italy
Tel: +39 06 4962 2528
Mob: +39 335 758 2675
Email: pasquale.mandato AT <mailto:pasquale.mandato AT>
Chiave PGP: 0x7D84C966AD3B0C36

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