An open discussion list for topics related to the geteduroam service

[Javier López Chazarra <javier.lopez.chazarra AT urjc.es>]

Hi to all.

We have some problems with new GetEduroam app on IOS.

The installation takes a minute in show the prompt user auth and other minute in connect.

It’s too much time without a message and users think that same is wrong.

 

Regards,

 

 

 

Fco. Javier L. Chazarra

Grupo Comunicaciones Unificadas / IT / S. Informática

Universidad Rey Juan Carlos

Despacho 027/030, Ampliación de Rectorado,

Campus de Mostoles  (Madrid), España

Teléfono: 91 488 85 34 / 699 948 784

javier.lopez.chazarra @urjc.es | www.urjc.es | @URJC |

 

 

 

De: geteduroam-request AT lists.geant.org <geteduroam-request AT lists.geant.org> En nombre de Paul Dekkers
Enviado el: lunes, 08 de enero de 2024 10:45
Para: Chris White <chris.white AT rhacc.ac.uk>; geteduroam AT lists.geant.org
Asunto: Re: geteduroam app failed to connect

 

Hi,

 

The CAT team is looking into this; geteduroam downloads these profiles from CAT if you're using a CAT profile. If you're using a pseudo-account this is done outside of CAT and those continue to work,

Regards,

Paul

 

 

On 08/01/2024 10:42, Chris White (via geteduroam Mailing List) wrote:

New geteduroam app failed to connect when selecting a profile.

 

Looks like cat.eduroam.org is having issues as it randomly fails to load. Don't currently have access to report an issue to them.

 

Chris

 

Chris White

Senior Infrastructure Analyst

For URGENT IT support, please call the helpdesk on 020 8891 5907 x4357.

If its less urgent, please log a ticket on the helpdesk or email IT Helpdesk 

 

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