The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[<address@concealed>]

Hi everyone

 

Thanks again for the different responses concerning «our» HP EliteBook G8 series + Intel Wi-Fi 6 AX201 + Windows 11 + eduroam problem, especially to those, who reached out even on the direct way!

 

I just wanted to send a short and final update: together with Tomasz we did different tests and in the end, I had to give up on spending too much time troubleshooting an endpoint problem, that I can not solve on the Wi-Fi infrastructure side...

 

And we only know about problems with this specific use case / scenario:

 

- HP EliteBook G8 series

- Intel Wi-Fi 6 AX201 (different driver versions)

- Windows 11 (different Win 11 versions / builds)

- eduroam is configured manually à when configured via eduroam CAT installer, it works all the time

 

As I said above: the client does not behave deterministically and I will not spend any more time on this problem case.

 

Nonetheless, thanks everyone for every hint and the helpful information!

 

Best regards

Dominic

 

Von: Tomasz Wolniewicz <address@concealed>
Datum: Montag, 26. Januar 2026 um 17:42
An: <address@concealed>
Cc: <address@concealed>
Betreff: Re: [[cat-users]] Question / SSID eduroam w/ and w/o CAT eduroam installer on Windows 11

 

Hi,

  This really is a surprise. There is yet one more thing you could try. Run the CAT installer from the command line adding -DEBUG=4. This will create a log file with all steps it performs. It will also show you the path to the WLAN profile it has created and installed. Of course it should be identical to the one you have exported.

After you have done this it is best that you run the installer again this time without DEBUG so it deleted the user profile containing the username and password.

Still I am pretty sure that profile installation with netsh is the only thing that CAT installer does. 

Yours

Tomasz

 

W dniu 26.01.2026 o 17:32, address@concealed pisze:

Hi Tomasz and Co.

 

I did go through your provided steps:

 

1. First, I compared the exported eduroam profile (XML) deployed with the CAT eduroam installer (XML) vs. the exported profile (XML) manually configured à there are some very small differences, but before I go into details of this step, please see the second action below à I think there is another issue than «differen» configuration statements...

 

 

2. Second, I did the following, which is really STRANGE in my opinion:

 

a) I installed the eduroam WLAN profile via the eduroam CAT installer à WiFi connection is succesful

 

b) I exported this eduroam WLAN profile with «netsh wlan export profile eduroam» à XML is exported successfully

 

c) I deleted all WLAN profiles with «netsh wlan delete profile *»

 

d) I re-imported the exported XML (see bullet point b)) with «netsh wlan add profile filename=xyz.xml» à WLAN profile is imported successfully but the Wi-Fi connection fails this time (!), no 802.1x credentials are sent again (likewise when configured manually)

 

I really don’t know, what should be the difference between bullet point 1 and bullet point 4...

 

 

Have you ever heard of a behaviour like this with eduroam WLAN profiles?

 

Best regards

Dominic

 

Von: Tomasz Wolniewicz <address@concealed>
Datum: Montag, 26. Januar 2026 um 11:15
An: <address@concealed>, <address@concealed>
Cc: <address@concealed>
Betreff: Re: [[cat-users]] Question / SSID eduroam w/ and w/o CAT eduroam installer on Windows 11

 

Hi Dominic,

  I would suggest that you do the following:

from your CMD window run:

netsh wlan show profiles

you should delete eduroam-related ones. 

netsh wlan delete profile eduroam 

and probably there is also the other Pass-Point related one.

You could also do 

netsh wlan delete profile *

if there is nothing else useful there.

Then run CAT installer

Next do:

netsh wlan export profile eduroam

Then delete eduroam and do your own manual setup and export the profile again. This will give the you posiibility to compare both. The only things that CAT is installer does are:

1. install certificates unless already exist on the system

2. install the WLAN profile created on the basis of your settings in CAT

3. create and install user profile contains the credentials - but this step is not relevant - if omitted the system will just ask the user for credentials on first connection.

I hope this will help to debug the problem.

Yours

Tomasz

 

W dniu 26.01.2026 o 09:51, dominic.stalder (via cat-users Mailing List) pisze:

Hi Wenche

 

Thanks for your repsonse and you are right concerning WPA3, but based on a lot of recent tests on my side with Wi-Fi 6E and different OS’, Windows does handle this setting as follows:

 

Set to WPA2-Enterprise: at least WPA2-Enterprise is required on the SSID, but Windows will «upshift» to WPA3-Enterprise, if available on the SSID (important: the CAT eduroam installer puts «WPA2-Enterprise» as the default value when executed as well and it works on Wi-Fi 6E)

 

Set to WPA3-Enterprise: WPA3-Enterprise is required, Windows does not «downshift» to WPA2-Enteprise, if the SSID only propagates WPA2 à SSID association fails in this case

 

Hope to help someone with this hint.

 

Best regards

Dominic

 

Von: Wenche Backman-Kamila <address@concealed>
Datum: Montag, 26. Januar 2026 um 09:46
An: "address@concealed" <address@concealed>, "Stalder, Dominic (ID)" <address@concealed>
Betreff: Re: Question / SSID eduroam w/ and w/o CAT eduroam installer on Windows 11

 

Hi,

 

IIRC, Wi-Fi 6E requires WPA3, in the screenshot you seem to have WPA2. 

 

Regards,

 

Wenche

 

----

Wenche Backman-Kamila, Senior Network Specialist - wireless systems and services, CSC/Funet

P.O. Box 405 02101 Espoo, Finland, tel +358 9 457 2737

CSC is the Finnish IT Center for Science, www.csc.fi, e-mail: address@concealed

---

From: address@concealed <address@concealed> on behalf of dominic.stalder <address@concealed>
Sent: Friday, 23 January 2026 15.18
To: address@concealed <address@concealed>
Subject: [[cat-users]] Question / SSID eduroam w/ and w/o CAT eduroam installer on Windows 11

 

Dear cat users mailing list

 

I am in the middle of troubleshooting an eduroam problem on Windows 11. I myself are experienced on the networking side, but only have limited knowledge of Windows (11). Because I simply cannot find the root cause or a solution to the problem, I am taking the liberty of contacting this mailing list...

 

In short, the problem only occurs in combination with Wi-Fi 6E (6 GHz):

 

1. if I let the WLAN profile for eduroam be configured by the CAT eduroam installer, everything works perfectly and the client can authenticate against the SSID immediately

 

2. if I manually configure the WLAN profile for eduroam with EXACTLY the same settings as with the CAT eduroam installer (1), the client fails to authenticate against the SSID or «runs» into a Dot1X authentication timeout (does not send any credentials) respectively. Those are the settings implemented by the CAT eduroam installer for our eduroam profile and also configured manually (sorry, is in German only):

 

 

 

 

 

 

 

My question would be: am I missing an important configuration in Windows 11 OR what else does the CAT eduroam installer configure in Windows 11, so it works with our eduroam SSID on Wi-Fi 6E as well? Any idea or recommendation would be appreciated.

 

Thanks a lot in advance and best regards

Dominic

 

 

 

 

 

 

_________________________________

Universität Bern

Abteilung Informatikdienste

 

Dominic Stalder

Network Engineer

 

Hochschulstrasse 6

CH-3012 Bern

Tel. +41 (0)31 684 38 18

address@concealed

www.id.unibe.ch

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-- 

Tomasz Wolniewicz

-- 

Tomasz Wolniewicz