The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Paetow <address@concealed>]

Hallo Hamid,

This list is English-speaking - You will have to contact the eduroam team at 
DFN who can instruct you on how to regain access to your eduroam CAT account.

With kind regards

Stefan Paetow
Federated Roaming Technical Specialist
eduroam(UK), Jisc

email/teams: address@concealed
gpg: 0x3FCE5142

For eduroam support, please contact the eduroam team via address@concealed and 
mark it for eduroam’s attention.
I am not available on Mondays and Fridays between 12:00 and 15:00 London time 
(UTC in winter, UTC+0100 in summer).

Note: I don’t expect a reply outside of your working hours, since I work 
internationally with colleagues in different nationalities with different 
religions, customs, and holidays. Reply when it is convenient for you.

Jisc is a registered charity (in England and Wales under charity number 
1149740; in Scotland under charity number SC053607) and a company limited by 
guarantee registered in England under company number 05747339, VAT number GB 
197 0632 86. Jisc's registered office is: 4 Portwall Lane, Bristol, BS1 6NB. 
T 0203 697 5800.

Jisc Services Limited is a wholly owned Jisc subsidiary and a company limited 
by guarantee which is registered in England under company number 02881024, 
VAT number GB 197 0632 86. The registered office is: 4 Portwall Lane, 
Bristol, BS1 6NB. T 0203 697 5800.

For more details on how Jisc handles your data see our privacy notice here: 
https://www.jisc.ac.uk/website/privacy-notice





On 21/11/2025, 12:01, "address@concealed 
<mailto:address@concealed> on behalf of Hamid Alishavandi" 
<address@concealed <mailto:address@concealed> 
on behalf of address@concealed <mailto:address@concealed>> wrote:


[Some people who received this message don't often get email from 
address@concealed <mailto:address@concealed>. Learn why this is 
important at https://aka.ms/LearnAboutSenderIdentification 
<https://aka.ms/LearnAboutSenderIdentification> ]


Sehr geehrte Damen und Herren,


unser eduroam CAT Administratorzugang ist derzeit unter dieser E-Mail-Adresse 
registriert:
address@concealed <mailto:address@concealed>


Leider habe ich keinen Zugriff auf das zugehörige Administrator-Konto. Ein 
ehemaliger Kollege von uns hatte diesen Zugang, arbeitet jedoch nicht mehr an 
unserer Einrichtung.


Könnten Sie uns bitte mitteilen, wie wir wieder Zugriff auf das 
CAT-Administratorkonto erhalten können?


Vielen Dank im Voraus für Ihre Unterstützung.


▲ Hochschule Harz
Hochschule für angewandte Wissenschaften


Hamid Alishavandi
Netzwerk | Rechenzentrum


Telefon +49 3943-659-908
E-Mail address@concealed <mailto:address@concealed>
Friedrichstr. 57-59
D-38855 Wernigerode
To unsubscribe, send this message: mailto:address@concealed 
<mailto:address@concealed>?subject=unsubscribe%20cat-users
Or use the following link: https://lists.geant.org/sympa/sigrequest/cat-users 
<https://lists.geant.org/sympa/sigrequest/cat-users>