The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Paetow <address@concealed>]

HI there,

 

You should be contacting TUDublin's helpdesk to help you resolve this issue. They should know what to do in this instance.

 

With kind regards

 

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

 

email/teams: address@concealed

gpg: 0x3FCE5142

 

For eduroam support, please contact the eduroam team via address@concealed and mark it for eduroam’s attention.

I am not available on Mondays and Fridays between 12:00 and 15:00 London time (UTC in winter, UTC+0100 in summer).

 

Note: I don’t expect a reply outside of your working hours, since I work internationally with colleagues in different nationalities with different religions, customs, and holidays. Reply when it is convenient for you.

 

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From: <address@concealed> on behalf of A00038237 Oran Cullen <address@concealed>
Reply to: A00038237 Oran Cullen <address@concealed>
Date: Wednesday, 15 October 2025 at 12:50
To: "address@concealed" <address@concealed>
Subject: [[cat-users]] Eduroam issues

 

Hi, I've been trying to get eduroam working on my device for the past weeks of the semester and every time I download everything and log in as shown in the help video on the website, it looks like it's working properly until I attempt to connect in my device's settings where it either continues to say connecting infinitely and doesn't actually connect, or it just says that it cannot connect to this network, I've tried reinstalling the installer and forgetting the network but nothing seems to work. I am just looking for some help on this issue as I've had to use my mobile hotspot in my lectures.

 

Kind regards,

 

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