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Re: [[cat-users]] Cat tool admin access removed


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  • From: Stefan Paetow <address@concealed>
  • To: "address@concealed" <address@concealed>
  • Subject: Re: [[cat-users]] Cat tool admin access removed
  • Date: Wed, 2 Apr 2025 11:39:17 +0000
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Hi,

 

If you changed your Shibboleth software recently, that probably changed your ePTID… Get in touch with Internet2, who can reinvite you to re-link your account.

 

Kind regards

 

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

 

email/teams: address@concealed

gpg: 0x3FCE5142

 

For eduroam support, please contact the eduroam team via address@concealed and mark it for eduroam’s attention.

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Jisc Services Limited is a wholly owned Jisc subsidiary and a company limited by guarantee which is registered in England under company number 02881024, VAT number GB 197 0632 86. The registered office is: 4 Portwall Lane, Bristol, BS1 6NB. T 0203 697 5800.

 

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From: <address@concealed> on behalf of Daniel Joseph Infantino <address@concealed>
Reply to: Daniel Joseph Infantino <address@concealed>
Date: Wednesday 2 April 2025 at 12:23
To: "address@concealed" <address@concealed>
Cc: Sam Beckler <address@concealed>
Subject: [[cat-users]] Cat tool admin access removed

 

Good afternoon,  Not sure if a version update removed admin access for myself and others in my org.  How can we go about getting this access back?  I was the admin that could appoint other administrators, but now it doesn't seem anyone has any level of access.

 

 

 

--

Daniel Infantino

Sr. Wireless Engineer

Networking and Telecommunications

Clemson University

m:315-546-6577

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