The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Paetow <address@concealed>]

Hi Chiodiogo,

 

You should be contacting the IT helpdesk at the IU of Applied Sciences in the first instance, who should be able to help you.

 

According to our information, this should be available in your myCampus portal.

 

With kind regards

 

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

 

email/teams: address@concealed

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For eduroam support, please contact the eduroam team via address@concealed and mark it for eduroam’s attention.

On Mondays and Fridays, I am not available between 12:00 and 15:00 London time (UTC in winter, UTC+0100 in summer).

 

Note: I don’t expect a reply outside of your working hours, since I work internationally with colleagues in different nationalities with different religions, customs, and holidays. Reply when it is convenient for you.

 

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From: <address@concealed> on behalf of Praise Lloyd <address@concealed>
Reply to: Praise Lloyd <address@concealed>
Date: Thursday 20 February 2025 at 16:22
To: "address@concealed" <address@concealed>
Subject: [[cat-users]] Subject: Assistance Needed for Eduroam Connection

 

Dear Eduroam Support Team,

I recently went through the setup process for Eduroam, including installing the client configurator, but I am still unable to connect successfully. I would appreciate any guidance on troubleshooting this issue and ensuring proper access.

Please let me know if there are any additional steps I should take or specific configurations I need to check. Your support would be greatly appreciated.

Looking forward to your assistance.

Best regards,
Chidiogo Praise Lloyd
IU International University of Applied Sciences

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