The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>]

Hi Chiodiogo,

 

You should be contacting the IT helpdesk at the IU of Applied Sciences in the first instance, who should be able to help you.

 

According to our information, this should be available in your myCampus portal.

 

With kind regards

 

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

 

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

 

For eduroam support, please contact the eduroam team via help AT jisc.ac.uk and mark it for eduroam’s attention.

On Mondays and Fridays, I am not available between 12:00 and 15:00 London time (UTC in winter, UTC+0100 in summer).

 

Note: I don’t expect a reply outside of your working hours, since I work internationally with colleagues in different nationalities with different religions, customs, and holidays. Reply when it is convenient for you.

 

Jisc is a registered charity (in England and Wales under charity number 1149740; in Scotland under charity number SC053607) and a company limited by guarantee registered in England under company number 05747339, VAT number GB 197 0632 86. Jisc's registered office is: 4 Portwall Lane, Bristol, BS1 6NB. T 0203 697 5800.

 

Jisc Services Limited is a wholly owned Jisc subsidiary and a company limited by guarantee which is registered in England under company number 02881024, VAT number GB 197 0632 86. The registered office is: 4 Portwall Lane, Bristol, BS1 6NB. T 0203 697 5800.

 

For more details on how Jisc handles your data see our privacy notice here: https://www.jisc.ac.uk/website/privacy-notice

 

 

From: <cat-users-request AT lists.geant.org> on behalf of Praise Lloyd <cat-users AT lists.geant.org>
Reply to: Praise Lloyd <praiselloyd AT gmail.com>
Date: Thursday 20 February 2025 at 16:22
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: [[cat-users]] Subject: Assistance Needed for Eduroam Connection

 

Dear Eduroam Support Team,

I recently went through the setup process for Eduroam, including installing the client configurator, but I am still unable to connect successfully. I would appreciate any guidance on troubleshooting this issue and ensuring proper access.

Please let me know if there are any additional steps I should take or specific configurations I need to check. Your support would be greatly appreciated.

Looking forward to your assistance.

Best regards,
Chidiogo Praise Lloyd
IU International University of Applied Sciences

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