The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[supnoc <supnoc AT hec.gov.pk>]

Dear Valued Customer,

 

The issue you are facing is due to a recent updates on Google Pixel phones. Please wait for the next update, which is expected to resolve the problem.

 

Regards,

Smart Universities Project NOC

Higher Education Commission

Pakistan

T: 051-90407870

E: supnoc AT hec.gov.pk

 

 

From: Rasool Bakhsh <rasoolbakhsh AT luawms.edu.pk>
Sent: Wednesday, January 8, 2025 11:07 AM
To: Waqas Ahmed Khan <wakhan AT hec.gov.pk>; supnoc <supnoc AT hec.gov.pk>; cat-users AT lists.geant.org
Cc: Ajmal Latif | Deputy Director IT <deputydirector.it AT luawms.edu.pk>; Javed Baloch | Director IT <director.it AT luawms.edu.pk>
Subject: Connectivity Issue with Eduroam on Google Pixel Devices and (Android version15)

 

Dear Eduroam Support Team

I am writing to bring to your attention an issue that students are encountering while attempting to connect to Eduroam using Google Pixel devices running Android version 15.

Despite following the standard connection procedures, these devices are unable to establish a connection to the Eduroam network. Notably, this issue seems to be specific to the combination of Google Pixel and Android 15, as other devices and Android versions are connecting without any problems.

Could you please investigate this matter and provide guidance on any potential fixes or updates to resolve the issue? Your prompt assistance in addressing this would be greatly appreciated and will help ensure seamless connectivity for our students.

Thank you for your attention and support.

 

Network Administrator

Lasbela University of Agriculture,

 Water and Marine Sciences (LUAWMS)

Website: https://www.luawms.edu.pk

Cell # 03337998373