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[[cat-users]] connection problems

From: Benjamin Deschamps <deschampsbenjamin71 AT gmail.com>
To: cat-users AT lists.geant.org
Subject: [[cat-users]] connection problems
Date: Thu, 9 May 2024 18:20:43 +0200

Hello ,
context :
I am a French student from (university de bourgogne). I am currently doing an internship in palermo at UNIPA (University Degli Studi di Palermo).
These 2 campuses are part of the system but I can't connect from Palermo whereas in France I had no problem.

problem:
I can connect to the eduroam wifi on my computer but not my phone.

I have a OnePlus 9 pro. my operating system is OxygenOS based on Android™ 11.
so i tried your playstore app. when i enter my information and press connect the app closes and nothings happens.

I'd like to test directly in the wifi tab of my phone. I saw in your documentation all the EAP methods you support, so I wanted to try them but I'm asked for an additional domain that I don't know.
Can you give it to me if you have or tell me if I should contact the university I'm at at the moment (University Degli Studi di Palermo) or my home university (university de bourgogne).

best regards.

[[cat-users]] connection problems, Benjamin Deschamps, 05/09/2024