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- From: "Carmen Soler Zamora" <csoler AT rjb.csic.es>
- To: <cat-users AT lists.geant.org>
- Subject: [[cat-users]] Eduroam problem
- Date: Wed, 13 Mar 2024 09:30:12 +0100
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Good morning,
I am writing to you because for the last couple of months I have been having problems with the CSIC eduroam installer.
During the installation process I have no problems at all. I enter my credentials and I think it installs correctly. However, once I select the eduroam network to connect to and enter my credentials again, it tells me that it is not possible to connect to the network.
I have previously been connected to that network from the same computer and also from my mobile device I am connected and it works correctly. The only thing that has changed is that I have installed CISCO Umbrella on my computer, do you know if there is any interference between them? I attach images of the step where I get the error.
On the other hand, other eduroam networks, such as the one at the Complutense University of Madrid, connect to me without any problem.
I hope I have explained myself well and that you can help me in some way. The IT department at my school doesn't know what the error could be.
Thank you very much in advance.
Best regards,
Carmen |
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- [[cat-users]] Eduroam problem, Carmen Soler Zamora, 03/13/2024
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