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Re: [[cat-users]] New geteduroam app issues on iphone


Chronological Thread 
  • From: Steffen Dach <Steffen.Dach AT hrz.tu-freiberg.de>
  • To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>, "Stefan.Paetow AT jisc.ac.uk" <Stefan.Paetow AT jisc.ac.uk>
  • Subject: Re: [[cat-users]] New geteduroam app issues on iphone
  • Date: Fri, 5 Jan 2024 07:55:46 +0000
  • Accept-language: de-DE, en-US

Hi Stefan,

thanks for your reply. No, we are not providing wired configurations in
our profiles.
As a workaround we advise our users to download the configuration file
from cat.eduroam.org - this seems to work.

Best regards

Steffen

Am Donnerstag, dem 04.01.2024 um 16:34 +0000 schrieb Stefan Paetow:
> Hi Steffen,
>
> Yes, I have the same behaviour on 15.7, but on 17.3 beta our test
> profile (we have a series of them, including EAP-TTLS/PAP), it works
> fine.
>
> Does yours also include the need for a Wired ethernet configuration?
>
> With kind regards
>
> Stefan Paetow
> Federated Roaming Technical Specialist
> eduroam(UK), Jisc
>
> email/teams: stefan.paetow AT jisc.ac.uk 
> gpg: 0x3FCE5142
>
> For eduroam support, please contact the eduroam team via
> help AT jisc.ac.uk and mark it for eduroam’s attention.
> On Wednesdays and Fridays, I am not available between 12:00 and
> 15:00.
>
> jisc.ac.uk
>
> Jisc is a registered charity (number 1149740) and a company limited
> by guarantee which is registered in England under Company No.
> 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: 4
> Portwall Lane, Bristol, BS1 6NB Tel: 020 3697 5800.
>
>
>
>
>
> On 04/01/2024, 15:00, "Steffen Dach (via cat-users Mailing List)"
> <cat-users-request AT lists.geant.org <mailto:
> cat-users-request AT lists.geant.org> on behalf of
> cat-users AT lists.geant.org <mailto:cat-users AT lists.geant.org>> wrote:
>
>
> Hi,
>
>
> we are using EAP TTLS-PAP at our organization.
> Both devices updated the geteduroam app to version 2.0.0. With
> version
> 2.0.0 both devices were not able to connect to eduroam.
> Direct download and installation of the iOS profile via the
> cat.eduroam.org website fixed the connection issues.
>
>
> Then we installed the testflight app (v 2.0.1) on two devices (iOS
> 15.8
> and 17.1.2).
> Unfortunately, this did not fix the issue: the device with manually
> downloaded config (cat.eduroam.org) kept working but after deleting
> the
> downloaded profile and re-configuring via 2.0.1 the issue reappeared.
> On one device we reset all network settings and tried 2.0.1 again,
> still not working.
>
>
> Best regards and thanks for your work
>
>
> Steffen
>
>
> --
> TU Bergakademie Freiberg
>
>
> Steffen Dach
> Universitätsrechenzentrum
> Bernhard-von-Cotta-Straße 1, Zi. 3.09
> D-09599 Freiberg
>
>
> Telefon: 03731 39-3086
> E-Mail:
> Steffen.Dach AT hrz.tu-freiberg.de <mailto:Steffen.Dach AT hrz.tu-freiberg.de
> >
> Webseite: https://tu-freiberg.de/urz <https://tu-freiberg.de/urz>
>
>
>
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--
TU Bergakademie Freiberg
 
Steffen Dach
Universitätsrechenzentrum
Bernhard-von-Cotta-Straße 1, Zi. 3.09
D-09599 Freiberg
 
Telefon: 03731 39-3086
E-Mail: Steffen.Dach AT hrz.tu-freiberg.de
Webseite: https://tu-freiberg.de/urz

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