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Re: [[cat-users]] Pixel 6, Android 13, Eduroam CAT profile install fails.


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  • From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
  • To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] Pixel 6, Android 13, Eduroam CAT profile install fails.
  • Date: Wed, 13 Sep 2023 09:15:45 +0000
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Hello Jake,

 

On Android 13 you should not be using the 'eduroam CAT' app anymore. You should download 'geteduroam' and use that instead. It'll do what 'eduroam CAT' used to do, but it is designed to work on Android 8 and newer.

 

With kind regards

 

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

 

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

 

For eduroam support, please contact the eduroam team via help AT jisc.ac.uk and mark it for eduroam’s attention.

On Wednesdays and Fridays, I am not available between 12:00 and 15:00.

 

jisc.ac.uk

 

Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: 4 Portwall Lane, Bristol, BS1 6NB Tel: 020 3697 5800.

 

 

From: <cat-users-request AT lists.geant.org> on behalf of Jake Block <cat-users AT lists.geant.org>
Reply to: Jake Block <jjblock AT okanagan.bc.ca>
Date: Wednesday, 13 September 2023 at 07:09
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: [[cat-users]] Pixel 6, Android 13, Eduroam CAT profile install fails.

 

 

Good day all,

I am experiencing an issue with my phone as noted above.  I have removed the eduroam profile off of my phone.  When installing it reports the error in the image.  I have both a pin code and bio scan setup to unlock my screen.  

The app cache has been cleared, uninstalled app, reinstall and still no luck.  

Any suggestions are welcome.

 

Thanks in advance for your time,

 

 

 

Jake Block

Manager, Infrastrcture

Okanagan College

250 862 5421

MS Teams chat/call

okanagan.bc.ca/itservices

7000 College Way,
Coldstream, BC

IT Services >     Get Help     Check System Status     Report IT Security Incident     IT Projects

 

Okanagan College respectfully acknowledges that our Penticton, Kelowna and Vernon campuses are located on the traditional and unceded territory of the Syilx Okanagan People, our Salmon Arm campus is located on the traditional and unceded territory of the Secwepemc, and our Revelstoke centre is located on the traditional and unceded territories of the Ktunaxa, Secwepemc, Sinixt and Syilx Okanagan Peoples.

 

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