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Re: [[cat-users]] Profile fails

From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: Re: [[cat-users]] Profile fails
Date: Mon, 14 Aug 2023 13:06:20 +0000
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Hi CJ,

I suspect you're trying to use the old 'eduroam CAT' app on a version of Android newer than version 10. From Android 8 onwards, you should be using the 'geteduroam' app instead.

With kind regards

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

For eduroam support, please contact the eduroam team via help AT jisc.ac.uk and mark it for eduroam’s attention.

On Wednesdays and Fridays, I am not available between 12:00 and 15:00.

jisc.ac.uk

Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: 4 Portwall Lane, Bristol, BS1 6NB Tel: 020 3697 5800.

From: <cat-users-request AT lists.geant.org> on behalf of "<Van Reenen>", <CJ>, "Mr [23805706 AT sun.ac.za]" <cat-users AT lists.geant.org>
Reply to: "Van Reenen, CJ, Mr [23805706 AT sun.ac.za]" <23805706 AT sun.ac.za>
Date: Monday, 14 August 2023 at 11:56
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: [[cat-users]] Profile fails

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I have been trying to install my profile of my phone but it keeps saying all profiles failed even after securing my lock screen as instructed

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[[cat-users]] Profile fails, Van Reenen, CJ, Mr [23805706 AT sun.ac.za], 08/10/2023
- <Possible follow-up(s)>
- Re: [[cat-users]] Profile fails, Stefan Paetow, 08/14/2023