The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Guy Halse <guy AT tenet.ac.za>]

    Hi Jaap
    
    As a general rule, the CAT profiles for individual institutions are
    maintained by the institution themselves, rather than any central
    source. That's because nobody other than your own institution's IT
    staff know the correct settings to use for your institution.
    
    In the case of Radboud University, the person who configured CAT
    specified icthelpdesk AT ru.nl as the contact address for assistance
    (and also provided https://eduroamcat.hosting.ru.nl/ as a web page,
    which has a phone number). Perhaps whoever you spoke to wasn't aware
    who in your institution maintains this? It is usually the network or
    identity team within a university.
    
    If your institution's IT staff believe their configuration is
    correct, but that CAT is generating an incorrect installer, then
    they should reach out directly with more information about the
    problem.
    
    Kind regards,
    
    - Guy

On 2023/06/08 15:22, Jaap Aarts wrote:

    Dear mailing
      list,
      
      
      There is a misconfiguration for network manager on Linux for my
      institution, but they referred me to this mailing list as they
      don't administer the configuration.
      
      Is this the right place to report misconfigurations? If not, what
      is? I would like to have it fixed but it seems there is no central
      place to report issues.
      
      
      Kind Regards,
      
      
      Jaap Aarts
      
      
      To unsubscribe, send this message:
      mailto:sympa AT lists.geant.org?subject=unsubscribe%20cat-users
      
      Or use the following link:
      https://lists.geant.org/sympa/sigrequest/cat-users
      
    
    
    
      
        
          
            
              Guy Halse (TENET)
              Office: +27(21)763-7102
            
            
              Fault Reporting: +27(21)763-7147
                or support AT tenet.ac.za
            
            
                
                  https://orcid.org/0000-0002-9388-8592