The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Martin Pauly <pauly AT hrz.uni-marburg.de>]

Hi Sofiane,

On 19.04.23 14:20, Sofiane Ali (via cat-users Mailing List) wrote:
> I have received echoes that our users cannot connect to the eduroam network 
> when they are in another eduroam partner institute. I did a test on the 
> portal, and here is the result in the image below can you help me to solve 
> this problem please
> Best regards

I'm not part of the CAT team, but have you checked your radsec/RADIUS 
connectivity with your national NREN?
Without your "last mile" (NREN Canada <--> ithq.qc.ca) working, you will 
simply be isolated, and eduroam
will be a purely local affair. The test starting at CAT.eduroam.org will also 
need your NREN server as a RADIUS hop.
If there is something wrong there, it can only confirm that your servers 
aren't reachable -- what it has already done.
In any case, checking with your NREN will probably be most helpfl in nailing 
down your problem.

Good Luck
Martin

--
  Dr. Martin Pauly     Phone:  +49-6421-28-23527
  HRZ Univ. Marburg    Fax:    +49-6421-28-26994
  Hans-Meerwein-Str.   E-Mail: pauly AT HRZ.Uni-Marburg.DE
  D-35032 Marburg

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