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Re: [[cat-users]] Issues with CAT at the University of Malta


Chronological Thread 
  • From: Svetovanje ARNES <svetovanje AT arnes.si>
  • To: Tomasz Wolniewicz <twoln AT umk.pl>
  • Cc: "Jens Schleede (via cat-users Mailing List)" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] Issues with CAT at the University of Malta
  • Date: Mon, 19 Sep 2022 12:59:19 +0200

Hi Tomasz,

since this update we have troubles installing CAT installer for Windows. Setup file seems to be corrupted.



Regards
Jure

JURE KNEZ, mag. org. inf.
Svetovanje in nadzor omrežja
Network Management and Consulting
Tehnološki park 18, 1001 Ljubljana
T: +386 (0)1 479 88 77 • jure.knez AT arnes.siwww.arnes.si

On 19 Sep 2022, at 12:37, Tomasz Wolniewicz (via cat-users Mailing List) <cat-users AT lists.geant.org> wrote:

Hi Daniel,

  the problem was caused by an old wireless card on the given machine. The profile "eduroam® via partner" was not being installed and this instead of being ignored was reported as an error. This was one of the fixes I have just pushed.

As to the credentials - yes they are being pushed to a temporary file which is deleted at the installer exit - unless an error appeared. The reason for this is that we need an additional program for pushing the credentials and that needs to be in a form of an XML file.  If the installation fails we generate an installation script which could be run from the command window and for it to proceed we need input data. Since probably nobody ever used this script I could perhaps just throw this functionality away. Also I could be deleting the credentials file during DEBUG runs.

I guess making this change would make things more safe without doing any real harm to anyone.

Cheers

Tomasz


W dniu 19.09.2022 o 12:18, Daniel Muscat pisze:
Here it is...
Could it be some confusion because the registered trademark was included in the latest CAT?

Also, I have noticed that you are saving clear text passwords in user_cred.xml. I am somehow concerned about it and would like to hear your take on it.

Regards
Daniel


On Fri, 16 Sept 2022 at 12:19, Daniel Muscat <daniel.muscat AT um.edu.mt> wrote:
Will do next Monday


On Fri, 16 Sep 2022, 11:41 Tomasz Wolniewicz, <twoln AT umk.pl> wrote:

Hi Daniel,

 I have just downloaded the installer for University of Malta and the installation on Windows 10 run without a problem.

I would like to ask you to to run the installer in the cmd window adding -DEBUG=4

This will generate a CAT.log in for Documents directory. Could you please send me that file (no passwords will be stored there).

Yours

Tomasz


W dniu 15.09.2022 o 10:22, Daniel Muscat (via cat-users Mailing List) pisze:
Hi Stefan, unfortunately, the problem persists. Let us know what analysis we can do from our side to help you out.

Regards
Daniel


On Wed, 14 Sept 2022 at 18:36, Daniel Muscat <daniel.muscat AT um.edu.mt> wrote:
Thanks Stefan. I will be able to test tomorrow morning. Will update you

Regards
Daniel

On 14 Sep 2022, at 15:39, Stefan Winter <stefan.winter AT restena.lu> wrote:

Hello!


We've just implemented a fix which probably solves your problem. Can you download a fresh installer and try again?


Thank you,


Stefan Winter


On 13.09.22 09:51, Daniel Muscat (via cat-users Mailing List) wrote:
Dear Sirs,

Here at the University Of Malta, we are receiving various complaints about the new version of CAT. Various users are installing the application, and at Installation complete, it reports that  "Network Installation had errors". We were able to reproduce such an issue and am attaching a screenshot., Some users also complained that they could not log in to eduroam, after reporting the network error, which we failed to reproduce. 

Let me know what analysis you may need to sort the problem out.

--




Daniel Muscat  |  Senior IT Systems Engineer II
B.Eng.(Hons)(Melit.), M.Sc.(Melit.), Ph.D.(Melit.)

IT Services
Technical Services 
+356 2340 4125

He/Him


-- 
This email may contain information for limited distribution only, please treat accordingly.

Fondation Restena, Stefan WINTER
Chief Technology Officer
2, avenue de l'Université
L-4365 Esch-sur-Alzette


--
Regards
Daniel
-- 
Tomasz Wolniewicz    
          twoln AT umk.pl        http://www.home.umk.pl/~twoln

Uniwersyteckie Centrum Informatyczne   Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika         Nicolaus Copernicus University,
pl. Rapackiego 1, Torun                pl. Rapackiego 1, Torun, Poland
            tel: +48-56-611-2750; tel kom.: +48-693-032-576


--
Regards
Daniel
-- 
Tomasz Wolniewicz    
          twoln AT umk.pl        http://www.home.umk.pl/~twoln

Uniwersyteckie Centrum Informatyczne   Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika         Nicolaus Copernicus University,
pl. Rapackiego 1, Torun                pl. Rapackiego 1, Torun, Poland
            tel: +48-56-611-2750; tel kom.: +48-693-032-576
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