The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <address@concealed>]

Hello,

this mailling list is not a generic eduroam support list, but one dedicated to the usage of the eduroam CAT onboarding toolset.

You indicate that there are no errors during the installation process, which, unfortunately, *does* point to a username/password problem in your institution.

I read on Uppsala's support pages:

"During the installation, enter your university ID followed by "@user.uu.se" and your password B."

Did you follow this exactly, i.e. choose "address@concealed" as the username? And are you aware that there are multiple passwords in your institution, and you need to use the "B" one?

https://mp.uu.se/en/web/info/stod/it-telefoni/it-support/network-on-campus/eduroam

Greetings,

Stefan Winter

Am 31.08.22 um 12:40 schrieb strobosaur (via cat-users Mailing List):

Hey there Eduroam support,

I've been trying to get your service to work for a couple of years now, but it has become urgent as of this semester since i study IT and also work part time as a teaching assistant at Uppsala University, and as UU no longer offer reliable guest wifi, i just have to get Eduroam to work and quick.

I have basically the same problem with my computer and my phone - I reset all connections to the Eduroam network, "forget" the network configurations on both windows (10) and Android. I then try installing Eduroam W10 for uppsala university, try the installation seems to run fine, i pass it my login and password (correct one, double & tripple checked), everything seems to go well, but i'm just not allowed to connect to the Eduroam network.

Same goes on my phone - installations seems good, everything lights up green and installation is completed. But when i try to access the network, it will not establish connection. Since i get no error messages at all, i'm sort of at a loss as to where to begin...

Do you have any advice? I really gotta get this working now, or i'm gonna have a huge problem.

My account name is josc2211 if that should be of any help to you.

Thanks,

Josef Schönbäck,

Informatics & Media,

Uppsala University

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Fondation Restena, Stefan WINTER
Chief Technology Officer
2, avenue de l'Université
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