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RE: [[cat-users]] Apple Proxy Settings


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  • From: "Perry, Matthew" <matthew.perry AT lesley.edu>
  • To: "Higgs, Russell" <Russell.Higgs AT city.ac.uk>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: RE: [[cat-users]] Apple Proxy Settings
  • Date: Mon, 22 Nov 2021 13:23:24 +0000
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I ended up using Apple Configurator 2 to create a new profile for our Apple devices that has the proxy turned off and well as adding a KB article to our site for how to disable the proxy.  I still haven’t figured out what is happening.  We have search out DHCP and DNS settings and there are no entries for WPAD in there. 

 

From: cat-users-request AT lists.geant.org <cat-users-request AT lists.geant.org> On Behalf Of Higgs, Russell
Sent: Monday, November 22, 2021 5:04 AM
To: cat-users AT lists.geant.org
Subject: RE: [[cat-users]] Apple Proxy Settings

 

⚠ : This message has originated from an External Source. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email.

We have same issue, and we can’t find any setting to change this either. I downloaded the profile for another University during testing, which seems to have the same settings and indicate it’s possibly not configurable. For now, we’ve had to update our instructions to the users to tell them to turn this setting off which is still an inconvenience as not all users see this instruction.

 

Thanks

 

Russell Higgs

Senior Network Analyst, Information Technology

City, University of London

Northampton Square

London EC1V 0HB

T: +44 (0)20 7040 8199

M: +44 (0)7391 868225

www.city.ac.uk

 

 

From: cat-users-request AT lists.geant.org <cat-users-request AT lists.geant.org> On Behalf Of Perry, Matthew
Sent: 16 November 2021 13:51
To: cat-users AT lists.geant.org
Subject: [[cat-users]] Apple Proxy Settings

 

CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and believe the content to be safe.

 

We have recently noticed that the cat installer is setting the Proxy Settings on apple products both iOS and MacOS to Automatic.  This seems to be suddenly breaking those devices from working until the user goes in can manually edits this setting to Off.  Am I missing a setting in the ieduroam Configuration Tool?  I don’t have any proxy setting set in there.   I tried setting the “Mandatory Content Filtering Proxy” to off but it looks like that only accepts and IP address as a value.

 

Thanks,

 

Matthew Perry

Lesley University

Network Systems Engineer

 


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