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[[cat-users]] Eduroam CAT Android app profile discovery and download broken


Chronological Thread 
  • From: Daniele Albrizio <albrizio AT units.it>
  • To: "cat-users AT geant.net" <cat-users AT geant.net>
  • Cc: 'Amministratori Rete' <netadmin AT units.it>
  • Subject: [[cat-users]] Eduroam CAT Android app profile discovery and download broken
  • Date: Fri, 16 Oct 2020 11:27:22 +0200

Part of this mail will be posted on eduroam cat android app bug report on github.

Manual profile search returns fuzzy/unusable results.

1. Often but not always logos of institutions get swapped and an institution is displayed next to another institution log.

2. Often but not always search results contain institutions that do not have the search keyword in their name or details (not even soundex matches)

3. Often but not always search results does not contain institutions present in eduroam CAT and searched for using a word of their name

4. Our profile (Università degli Studi di Trieste) today links to a remediation page for unsupported devices instead of the correct OS profile (Chrome on the same device download the correct profile from cat.eduroam.org).

Keyword tried: trieste

Target Institution tested: Università degli Studi di Trieste

Devices tested:

Android 10 292900700
eduroam CAT 1.2.14

Huawei P30 Lite  MAR-LX1A

Android 10Q Pixel (Picsel inExperience)
Xiaomi Mi 9T

Android 11 RP1A.201005.004
eduroam CAT 1.2.14
Pixel 2 XL

Please see attached screenshots (issue in filename).

<rant on> This leads to a huge helpdesk effort for our most widespread client platform <rant off>

-- 
-------------------------------------------
Daniele Albrizio
Servizi di rete | Network Services
Università degli Studi di Trieste | University of Trieste
Unita' di Staff Reti di Ateneo
Via Alfonso Valerio 12 - 34127 Trieste (Italy)
daniele.albrizio AT units.it
Tel. | Ph. +39 040 558 3319

Attachment: custom institution page.png
Description: PNG image

Attachment: logo switch.png
Description: PNG image

Attachment: manual search.png
Description: PNG image

Attachment: profile switch.png
Description: PNG image

Attachment: smime.p7s
Description: S/MIME Cryptographic Signature



  • [[cat-users]] Eduroam CAT Android app profile discovery and download broken, Daniele Albrizio, 10/16/2020

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