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Re: [[cat-users]] Critical error


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  • From: Stefan Winter <address@concealed>
  • To: Head Hunter <address@concealed>, address@concealed
  • Subject: Re: [[cat-users]] Critical error
  • Date: Mon, 8 Jul 2019 08:38:29 +0200

Hello,

> Hi, my name is Patryk Krzyzanski, 
> I am a student on Leibniz Universität Hanover
> Sins I installed the certificate for edurom on my 
> Mac Book Pro 2013 MacOs Majove 10.14.2
> I don't have any problem at uni, 
> but when I come home, my OneDrive doesn't sync, and I can't use Safari,
> but I can use Google Chrome without Problem. 
> When I uninstall the Zertifikat the everything work fine. 
> So please check this bug, it is not fanny to install und uninstall the

Thanks for reporting this. We very occasionally get reports like this.

Thing is, for the vast majority of deployments of the macOS profiles,
this is not reproducable. As a matter of fact, I have a MacBook Air 2012
myself, running Mojave, and have no issues at non-eduroam networks.

If you can help us investigate this a bit, maybe we can find the reason
for this.

If you go to the Network Preferences, then Advanced, then Proxies: what
do you see? There should be a number of checkboxes, of which only the
first should be set ("Automatische Proxy-Entdeckung").

Can you check the following
- does unchecking this field (and then OK etc.) fix the issues at home?
- if there is any other box checked, which is it, and what are the details?

Don't get me wrong: this first box checked is the expected setting and
works for almost everybody.

The background for this question is that there was a bug regarding the
proxy-auto-config a very long time ago (many years) but it is fixed of
course. But for very old devices, one never quite knows if macOS somehow
"remembers" bits of a previous installation with that bug. Your Mac
could just about be old enough to suffer from that.

Greetings,

Stefan Winter

--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

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