The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <stefan.winter AT restena.lu>]

Hello,

I can reproduce the problem. It appears that this happens only with the
realm "uit.no": If you run a test for "uninett.no", U.S.A., Georgetown
University then the system will correctly identify that there is no
infrastructure problem with this combination and will continue with
user-interactive questions for further diagnosis.

Looking at uit.no, this falls over not only for diagnostics, but also
inside the admin-only realm checks. The failure there is more subtle
though: you get a result stating:

"Test partially successful: a bidirectional RADIUS conversation with
multiple round-trips was carried out, and ended in an Access-Reject as
planned. Some properties of the connection attempt were sub-optimal; the
list is below."

But then there is no "below"; the list of warnings is not populated.

So, there is something special about uit.no, but a variety of special
that we haven't encountered before.

From a first look, this would be a certificate issue (either there is
something wrong with the certificate, or our parser misinterprets the
potentially good certificate).

I am investigating this issue right now and hope to be able to come back
with more concrete results soon.

Greetings,

Stefan Winter

Am 01.04.19 um 13:54 schrieb Anders Baardsgaard:
> Hi,
> 
> one of our researchers is currently visiting Georgetown University, USA,
> and he's having problems with eduroam. He writes that he receives an
> error message on Eduroam Diagnostics Site, when writing UiT.no as the
> host institution: magicTelepath error
> 
> I asked  Uninett for advice, and the conclusion is that something is
> wrong with cat.eduroam.org:
> 
> [Error] Failed to load resource: the server responded with a status of
> 500 (Internal Server Error) (magicTelepath.php, line 0)
> 
> https://cat.eduroam.org/diag/magicTelepath.php?realm=uit.no&lang=en&visited=0
> 
> At this point I have left my home ground wrt. knowledge. Any advice?
> 
>  -- Anders
> 
> --
> 
> Anders Baardsgaard
> 
> Senioringeniør Infrastruktur, Grunntjenester, IT-avd
> 
> UiT - Norges arktiske universitet
> 
> 
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-- 
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

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