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Re: [[cat-users]] On-boarding experience

From: Stefan Winter <stefan.winter AT restena.lu>
To: "Locke, Paul (paul.locke AT canterbury.ac.uk)" <paul.locke AT canterbury.ac.uk>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: Re: [[cat-users]] On-boarding experience
Date: Tue, 19 Feb 2019 11:58:11 +0100
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Openpgp: id=AD3091F3AB24E05F4F722C03C0DE6A358A39DC66; url=http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66

Hello,

> When a user downloads eduroam CAT at home and starts the process will
> they be able to enter all their details and complete the process so that
> they instantly connect when arriving on campus or will they not be able
> to complete the on-boarding as they would not have a nearby eduroam
> network and therefore need to finish on-board on arrival on campus?

The answer varies per operating system and exact circumstances on the
device.

Whenever possible, we strive towards a complete onboarding process that
is self-contained. This worksalways on all Apple installers, Linux and
the Android app.

On Windows, there are a few circumstances which may prevent the final
step (installing user credentials in registry), which then leads to the
user having to enter the credentials interactively on first connection.
This exception happens only in the presence of some AV software which
blocks access to the registry. We warn the users during the installation
when we detect that circumstance.

Greetings,

Stefan Winter

--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

PGP key updated to 4096 Bit RSA - I will encrypt all mails if the
recipient's key is known to me

http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66

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Re: [[cat-users]] On-boarding experience, Stefan Winter, 02/19/2019