The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Mark Blinman <mblinman AT brookes.ac.uk>]

Hi,

First let me apologise for not first searching the archives of this list - for some reason when I try to Sign In, there is an error after I use my institution's SAML login. I've sent feedback a couple of times so hopefully that's being looked at.

We have an odd issue for IOS users (iphone, ipad, etc) who have upgraded to IOSv12. When they use our VPN (F5 BigIP SSL-VPN) over Eduroam they can no longer login unless they switch off Eduroam's WiFi web proxy. 

The issue is undoubtedly the fault of the VPN vendor and/or Apple, and I am pursuing a case with the vendor. I attach no blame to Eduroam :) 

However, I'm curious why the web proxy is set to Auto. Is it necessary? 

Manually switching off the proxy seems to have no ill effects.

I have identified that this non-default setting is set by the CAT tool that my Uni created (though the person who created it has long gone). And that many other universities in the UK do the same. 

The setting doesn't matter to IOSv11 (and presumably earlier, though I cannot test this), but if the vendor is unable to resolve the issue, I'm trying to find the least painful way forward for existing and new IOS12 clients, and re-issuing our CAT tool with the web proxy set to Off is one possibility, providing it doesn't break something that I haven't come across yet.

Regards,

Mark Blinman

Mark Blinman

Systems Analyst

IT Services

Oxford Brookes University

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