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Re: [[cat-users]] Problema download


Chronological Thread 
  • From: Stefan Winter <stefan.winter AT restena.lu>
  • To: "Sharon D&#39;amico" <shary_dancer AT yahoo.it>, cat-users AT lists.geant.org
  • Subject: Re: [[cat-users]] Problema download
  • Date: Thu, 12 Apr 2018 15:44:18 +0200
  • Openpgp: id=AD3091F3AB24E05F4F722C03C0DE6A358A39DC66; url=http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66

Hello,

> Non parte il download di eduroam. Anche se schiaccio sulla dicitura “link”

One possible reason for it is the following:

Our installation programs get digitally signed using a (redundant)
hardware device. A few weeks ago, there was a breakage on both signing
devices simultaneously, and during that time, newly signed installers
got corrupted.

We also have a cache - and the corrupted installers would stay in the
cache unless manually deleted.

This was only for a short time, and we deleted all the corrupt
installers we found - the next downlaod then triggered the creation of a
properly working one again. Your report fits roughly into the timeframe
when we had this problem.

Can you try the following two options:

1) try it again today. Maybe we fixed your problem in the meantime by
deleting the cache as desribed above.

2) download the installer in a different language - that's a new and
different installer, and won't be taken from cache. If that works,
please get back to us with concrete information of
a) which institution name and
b) which language is the one that was broken

We can then wipe the cache entry and let the system produce a new installer.

Needless to say: if this does *not* fix the issue, also get back to us
so we can continue to investigate.

Greetings,

Stefan Winter

--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

PGP key updated to 4096 Bit RSA - I will encrypt all mails if the
recipient's key is known to me

http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66

Attachment: 0xC0DE6A358A39DC66.asc
Description: application/pgp-keys

Attachment: signature.asc
Description: OpenPGP digital signature




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