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Re: [[cat-users]] Eduroam profile breaks mac wifi


Chronological Thread 
  • From: Daniele Albrizio <albrizio AT units.it>
  • To: Jason Quinn <jason.quinn AT uni-ulm.de>, cat-users AT lists.geant.org
  • Subject: Re: [[cat-users]] Eduroam profile breaks mac wifi
  • Date: Mon, 12 Dec 2016 10:38:13 +0100
  • Organization: University of Trieste

Perhaps our user did not resolve the issue turning wifi
off and on from the top bar and had to remove eduroam profile and to manually install the certificates.

On 09/12/2016 10:49, Daniele Albrizio wrote:
On 23/11/2016 22:20, Jason Quinn wrote:
Hello,

I’ve been having problems with the recent profile update. Once setup,
and my mac is restarted, I cannot load any websites until I turn wifi
off and on from the top bar. This is without even being connected to
the eduroam wifi; I have a private wifi network at home but use
eduroam at school. Upon removing the profile everything works as brand
new. Some information. rMBP 2014, MacOS 10.12.1, institution is Ulm
University in Ulm Germany.

Regards
Jason
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We had a similar bat not identical issue noticed by one of our 23k users:

MacBook Pro (Retina, 15-inch, Late 2013, macOS 10.12.1

Steps to reproduce: Install University of Trieste eduroam profile
(wired/wireless profile) and connecte to a home WPA2-personal network

Issue: Ping is very very slow, supposed timeout issues

Steps to resolve: Remove eduroam profile from system preferences.

Issue noticed since less than one month ago upon profile reinstallation.


Internal ticket #14176


--
Daniele ALBRIZIO -
daniele.albrizio AT units.it
Tel. +39-040.558.3319
UNIVERSITY OF TRIESTE - Network Services
Unita' di Staff Reti di Ateneo
via Alfonso Valerio, 12 I-34127 Trieste, Italy

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