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Re: [[cat-users]] Error opening file when trying to install profile in Android 6.0


Chronological Thread 
  • From: Miguel Angel Lopez Valverde <valverde AT iaa.es>
  • To: Stefan Winter <stefan.winter AT restena.lu>, GESTIÓN WIFI <wifi AT csic.es>, cat-users AT lists.geant.org
  • Subject: Re: [[cat-users]] Error opening file when trying to install profile in Android 6.0
  • Date: Thu, 10 Nov 2016 12:51:55 +0100
  • Organization: Instituto de Astrofísica de Andalucía / CSIC, Granada, España


Dear Miguel,
Just to clarify, I did manage to connect to eduroam successfully from my Android mobile following the instructions that Stefan sent me 4 days ago, on the same morning that I sent my first email.
I observe that you were in CC, but I enclose his reply below for your information and for other potential queries/users in our institution.
Best regards

--
Miguel Angel Lopez Valverde
valverde AT iaa.es
Instituto de Astrofisica de Andalucia (IAA/CSIC)
Glorieta de la Astronomía s/n, Apdo 3004, 18080 Granada, Spain
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Cuando la noche es serena observo el cielo.
No deja de asombrarme cuántos puntos de vista hay ahí.
W. Szymborska
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -


On 07/11/16 11:46, Stefan Winter wrote:

Hello,

> In the process of installing eduroam for access from my mobile (Samsung
> Note 4, Android 6.0) I reached the point to download the installer for
> my institution (CSIC, Spain). I tried the two options, downloading it
> with Firefox and with the android-cat app (previously installed).
> This first one download it. Then I tried to install it, which took me
> into a given installation page of the android-cat app. The second one
> directly did the same. In that page I am invited to enter user id and
> password, but there are some info and I observe two red crosses or
> warnings:
> No CA certificate found
> Server subject Match missing

That status page informs you of the /current/ configuration state on
your phone. It is not the reason why the installation would fail.

> No surprisingly the installation fails.
> Shall I install previously a CA certificate?
> Where and how? Sorry I am not/do not want to be an expert in Android.

The configruation file you downloaded contains all the details needed,
including the CA. The app tries to delete the old network configuration
and replaces it with the new, correct one.

Unfortunately, on Android 6 an app is only allowed to delete old
configuration if it created the config itself earlier.

Your old eduroam config was probably created by you "by hand" and the
app is not allowed to delete it. That's why the installation fails.

You first need to go to Settings -> Wi-Fi and delete the eduroam network
configuration. Then, go into the app again and install. It should now work.

Please note that we cannot do anything about this restriction. This is
an Android API issue.

Greetings,

Stefan Winter

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