The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

["Luiz F. C. Martins" <luiz.martins AT griffith.ie>]

Hi Stefan,

Good afternoon, I have re-uploaded the CA certificate to the CAT portal and 
it seems to be fixed the problem.
However sometimes I'm still getting those errors when trying to open my 
profile on Android.
Additionally I'd like to ask you about the current layout of the listview, on 
this new CAT version the buttons which represent each profile aren't aligned  
with the distance text on the bottom and the logo of other colleges are being 
placed on the same row.

Kind Regards,

Luiz Fernando Cotta Martins
IT Systems Administrator
 
Wellington Building 
Griffith College
South Circular Road, Dublin 8, Ireland
 
Phone:  + 353 1 416 3365
Website: http://www.griffith.ie
 
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-----Original Message-----
From: Stefan Winter 
[mailto:stefan.winter AT restena.lu]
 
Sent: Tuesday, July 19, 2016 1:19 PM
To: Luiz F. C. Martins 
<luiz.martins AT griffith.ie>;
 
cat-users AT lists.geant.org
Cc: John Molohan 
<john.molohan AT griffith.ie>;
 Anthony McGovern 
<anthony.mcgovern AT griffith.ie>
Subject: Re: [[cat-users]] CAT - Student profile issues

Hello,

> Good morning, I’ve just saw that CAT was recently upgraded to version 1.1.2.

We should remove that MOTD I guess. That was weeks ago, and things have been 
running smoothly all the time since.

> We have had problems involving the CAT on our Student profile.
> 
> When trying to open the profile I get “Configuration File Error, File 
> access error. Try downloading profile again”.
> 
> Sometimes I can download the profile, but the information about the CA 
> certificate is missing.
> 
> After the profile is finally installed on the device I can’t connect 
> to the Eduroam network due to a generic `authentication error`(Android 
> 6.0), but editing the wireless connection on the mobile device just 
> removing the CA certificate(maybe corrupted) I’m able to connect to 
> Eduroam successfully.

Hm... that really is strange. Can you just confirm two things?

- Are your problems limited to the Android app?
- Did you run the "Realm Check" for the student profile, and does it show any 
issues?

> An important information is that our Staff profile is working fine.

Well the staff one uses a self-signed cert (no intermediates) while the 
student one is from GoDaddy with two intermediate CAs. So any difference 
would very probably be around certificate handling.

However, your profile looks just about perfect. It's just one root CA, your 
server sends all the intermediates (without the root itself), and all the 
cert properties look like they should.

Even Android with its limitations should be accepting those just fine.

Greetings,

Stefan Winter

--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et de la 
Recherche 2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

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