The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[A.L.M.Buxey AT lboro.ac.uk]

Hi,

>    The actual behaviour is quite confusing: users go to the play store,
>    install the app but if they (as they will, they're used  to doing so) tap
>    on "open" the app will not work, since it needs the .eap-config file.
>    I know the actual solution is to tell the user not to open the freshly
>    installed app and go back to the browser to tap the given link, but this
>    is not intuitive. It'd be nice if the app could feth the file
>    automatically from the net.

it could fire up a browser pointed at http://cat.eduroam.org perhaps

I wouldnt want the user to have to type in their username (with realm!)
twice in the process...they should be able to just select their organisation
on that interface...

>    We have a big problem. In case of PEAP when android users change their
>    password the supplicant doesn't prompt them for new credentials, it keeps
>    on failing authentication with the old cached password. iOS, OSX, win
>    supplicants prompt the user, android not.

side-effect of having it set in a profile rather than the user just adding 
name/password..
or what version of android is this and on what platform? why is it not taking 
the 
're-enter your password' prompt - i take it your RADIUS server *IS* sending 
that prompt to the user if they have incorrect password ..and that the 
'prompt'
you are talking about its just the basic 'OS has given up on this attempt' 
re-prompt?

>    I't be great to simply tell the users "launch the app again, insert the
>    new credentials, and you'll be connected to eduroam again".

the OS (android) doesnt have any hooks for that kind of stuff IIRC....the 
profile
is also just a profile and doesnt have any link to fire up some App if things
arent right - what you've got via the App is pretty much the sam as what you 
get
with eg XpressConnect from Cloudpath

local user education? put it on your web site - "if you have problems just 
re-run
the eduroamCAT App on your Android device"? 

alan